Privacy Policy

Skynet Innovations LLC d/b/a Fiberflow (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

1. Information We Collect

Information You Provide

We may collect:

• Name
• Email address
• Phone number
• Billing address
• Service address
• Payment information
• Account credentials
• Communications with customer support

Information Collected Automatically

We may collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

2. How We Use Information

We use information to:

• Provide and maintain services.
• Process payments.
• Manage customer accounts.
• Communicate regarding services and support.
• Improve website functionality and user experience.
• Prevent fraud and protect network security.
• Comply with legal obligations.

3. Information Sharing

We do not sell personal information.

We may share information with:

• Payment processors.
• Service providers and contractors.
• Regulatory authorities when required by law.
• Law enforcement agencies when legally obligated.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance.
• Remember user preferences.
• Analyze website traffic.
• Enhance user experience.

Users may disable cookies through browser settings, although some website features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services.
• Fulfill legal obligations.
• Resolve disputes.
• Enforce agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of personal information.
• Object to certain processing activities.
• Request data portability where applicable.

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.