Welcome to Fiberflow, a service operated by Skynet Innovations LLC (“Company,” “Fiberflow,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by these Terms & Conditions.

1. Services

Fiberflow provides internet, cable television, and related telecommunications services to residential and commercial customers. Service availability may vary by location.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our services.

3. Customer Responsibilities

You agree to:

• Provide accurate and complete information.
• Use our services in compliance with applicable laws.
• Not engage in activities that interfere with network performance or security.
• Maintain the confidentiality of your account credentials.

4. Billing and Payments

• Fees for services are due according to the selected plan.
• Failure to pay may result in suspension or termination of service.
• Applicable taxes, government fees, and regulatory charges may be added to your bill.
• We reserve the right to adjust pricing with reasonable notice where required by law.

5. Acceptable Use

Customers may not use our services for:

• Illegal activities.
• Distribution of malware or malicious software.
• Unauthorized access to systems or networks.
• Activities that disrupt or degrade network performance.
• Violations of intellectual property rights.

6. Service Availability

While we strive to provide reliable service, uninterrupted availability cannot be guaranteed. Service interruptions may occur due to maintenance, technical issues, weather conditions, or events beyond our control.

7. Equipment

Equipment provided by Fiberflow remains our property unless otherwise agreed in writing. Customers are responsible for protecting company-owned equipment from damage or loss.

8. Limitation of Liability

To the maximum extent permitted by law, Skynet Innovations LLC and Fiberflow shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services.

9. Disclaimer of Warranties

Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

10. Termination

We reserve the right to suspend or terminate services for violations of these Terms & Conditions, non-payment, or unlawful activity.

11. Intellectual Property

All website content, trademarks, logos, designs, and materials are owned by or licensed to Skynet Innovations LLC and may not be used without written permission.

12. Governing Law

These Terms & Conditions shall be governed by the laws of the state in which Skynet Innovations LLC is registered, without regard to conflict of law principles.

13. Changes to Terms

We may update these Terms & Conditions periodically. Continued use of our services constitutes acceptance of the revised terms.

14. Contact Information

Skynet Innovations LLC d/b/a Fiberflow

Email: billing@fiberflow.co
Phone: (571) 648-6799
Address: 2564 US-Highway 1 Lawrence NJ 08648