Our FAQS
How long does installation take?
Installation typically takes between 1 to 2 hours, depending on your location and the complexity of the setup.
Can I upgrade my plan if I need more speed?
Yes, you can upgrade your plan at any time. Simply contact our customer service team, and we’ll adjust your plan to meet your needs.
Do you offer any discounts or promotions?
Yes, we frequently offer discounts and promotional deals. Please check our website or contact us for the latest offers.
What equipment do I need for Fiber Flow’s services?
We provide all necessary equipment, including a fiber modem and WiFi router. Our technician will ensure everything is properly installed and configured.
Is there a contract required for your services?
We offer flexible plans with and without contracts, depending on your preference. Our team can help you choose the option that best suits your needs.
What payment options are available?
We accept various payment methods, including credit/debit cards, online payments, and direct bank transfers. You can choose the most convenient option for you.
Can I move my service if I relocate?
Yes, if you're moving within our service area in New Jersey, we can transfer your Fiber Flow service to your new location. Just contact us ahead of time to arrange the move.
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At Fiber Flow, we believe in the power of seamless connectivity. Ready to elevate your internet experience? Join us today!
