Introduction

Welcome to Fiber Flow’s Privacy Policy. At Fiber Flow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide you with the best possible service experience. The information we collect includes:

  • Personal Information: This includes information you provide directly, such as your name, email address, phone number, billing information, and other details necessary to set up and manage your account.
  • Usage Data: We collect information about how you interact with our website and services, such as your IP address, browser type, pages visited, and the time spent on our site. This data helps us improve our website and tailor our services to your needs.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website. Cookies help us remember your preferences, improve website functionality, and provide you with a more personalized experience.

2. How We Use Your Information

Fiber Flow uses the information we collect for the following purposes:

  • Providing Services: We use your personal information to create and manage your account, process your transactions, and deliver the services you request.
  • Improving Our Services: Usage data and feedback help us enhance our services, develop new features, and improve customer support.
  • Communications: We may use your contact information to send you service-related notifications, updates, promotional offers, and other communications relevant to your use of Fiber Flow services.
  • Security: Your information helps us detect, prevent, and address technical issues, fraud, and other security concerns.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and only use it for the purposes of providing their services to us.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings or by contacting us directly.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or by contacting our customer support.
  • Data Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Children’s Privacy

Fiber Flow’s services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fiber Flow
Email: info@fiberflow.co
Address: 502 Buckelew Ave, Monroe Twp., NJ, 08831, USA